Terms and Conditions

Acceptance of Terms

By creating an account or using any service on moonpad, you agree to these Terms and Conditions in full. If you do not agree, you must not use the platform.

These terms are effective from January 1, 2026. moonpad reserves the right to update them at any time. Continued use of the platform after an update constitutes acceptance of the revised terms.

Use of the Platform

You must be at least 18 years old and legally permitted to trade cryptocurrency in your jurisdiction. You are responsible for ensuring your use of moonpad complies with all applicable local laws.

User Responsibilities

You agree not to use moonpad for money laundering, fraud, market manipulation, or any activity prohibited under applicable financial regulations. Violations will result in immediate account suspension.

You are solely responsible for maintaining the security of your account credentials. moonpad will not be liable for losses arising from unauthorized access caused by your failure to protect login details.

Intellectual Property

All content on moonpad — including the trading interface, logos, data feeds, and written materials — is the intellectual property of moonpad or its licensors. Reproduction without written permission is prohibited.

Limitation of Liability

moonpad is not liable for losses resulting from market volatility, network congestion, force majeure events, or third-party service failures. Cryptocurrency trading carries significant financial risk.

To the maximum extent permitted by law, moonpad's aggregate liability for any claim arising from use of the platform is limited to the total fees you paid in the 30 days preceding the claim.

Third-Party Services

moonpad integrates with third-party payment processors, custody providers, and analytics services. moonpad is not responsible for the conduct, availability, or policies of these third parties.

Account Security

moonpad requires two-factor authentication on all accounts. You must notify the support team immediately if you suspect unauthorized access. Accounts flagged for suspicious activity may be temporarily frozen.

Your Rights

You may close your moonpad account at any time by submitting a request to the support team. Pending withdrawals and open positions must be resolved before account closure is finalized.

Changes to These Terms

moonpad will notify users of material changes to these terms by email and via an in-platform notice at least 14 days before changes take effect. The current version is always available at the legal page. Last updated: January 1, 2026.